Frequently Asked Questions

  • What age is Triclimb for?

    Triclimb doesn’t actually have an age range. Children as young as 9 months could start to enjoy climbing the frame and babies younger than this could enjoy lying under the frame – why not hang some toys from the rungs and let your baby lie under it? Triclimb does however have an upper weight limit which is 100 kg. Age really depends on the child, their ability and how you feel as a parent. As an open-ended toy different children will use it in different ways.  Triclimb is to be used under adult supervision.

  • What is the weight limit of Triclimb?

    100Kg (over 15st)

  • Are there accessories for Triclimb?

    There are several accessories in the Triclimb modular range. All of them are designed to be enjoyed as stand alone products as well. Many of the accessories interlock with the Triclimb and with each other to create one super playscape using our innovative Trifix joints.

    We’ve worked really hard on designing and building a range that is modular with many more products to come. These will be awesome and worth the wait!

    Current accessories:  Miri (reversible slide),  Wibli (curvy ladder), Biri (reversible wipe/chalk/magnetic board) and the Archi (rocker/climber).

  • How do I use the Trifix joint system?

    Our climbing/sliding attachments connect to any of our Triclimb frames including the Archi and will lock at various height settings. The innovative and unique joint system ensures the attachments lock safely in place as opposed to simply ’sitting’ on the rungs. The locking mechanism means that children can use the attachments in a variety of ways – jumping from it, crawling under it, sliding on it – without any fear of it accidentally falling during active play.

    The Trifix joint simply hooks onto the base unit with no tools required. Simply lift the base unit off the ground slightly, set the recesses in the joints over your desired rung and drop the base unit gently to the floor – that’s it! It takes seconds to lock and unlock the unit.

  • How much does Triclimb weigh?

    When open the Triclimb frames stands 65cm high yet only weighs 5Kg. The unique design combined with choice of materials allows for a slim profile reducing the overall weight. When folded Triclimb has an ultra thin profile of just 10cm.

  • Is Triclimb strong?

    Made from a combination of solid timber and ply wood to ensure long lasting strength that won’t suffer warping or movement. Triclimb boasts an upper weight limit of 100Kg (over 15st) which is testament to the strength of the frame design.

  • Triclimb is 'self supporting' what does that mean?

    An innovative and unique hinge joint means that once open Triclimb supports itself and doesn’t rely on screws for strength. The purpose of the thumb screws on the sides is to lock the frame in place preventing small children from opening or closing it themselves. Triclimb is just as strong and stable without the thumb screws in place. All the work of bearing the load of the child’s weight is done by the increased surface area of the unique interlocking wooden joint.

  • Is Triclimb safe?

    Yes, testing is an extremely important aspect of our research, design and manufacturing; it’s not just about creating a beautiful open-ended product. Our products need to be safe and we have gone over and above with safety standard requirements. The Triclimb and its accessories are CE certified and have been independently laboratory tested and comply with EN 71 parts 1,2,3 and 8 regulations (Safety of Toys).

  • Why does the Triclimb have feet?

    The Triclimb uses a basic ‘outrigger’ system. By adding small, unobtrusive feet, we increase the base width of the Triclimb and thereby effectively double the frames side-tip stability. It’s an intuitive safety features which means Triclimb passes stability testing to twice the recommend weight for EN standards.

  • Can my climber fall thought the rungs?

    The gaps between all the rungs are uniform (even between the top two rungs) and have been carefully chosen to conform to and in fact surpass stringent EU safety standards. This means that while legs might be able to dangle between the gaps, which is perfectly safe, even a very small child’s torso will not be able to fit through the gap and cause potentially dangerous head / neck entrapment.

  • Why does Triclimb have two top rungs rather than one?

    When young children first learn to climb to the top of Triclimb it can be a daunting prospect to then traverse over to the other side. The two rungs at the top provide a mini platform for little ones to pause, asses and rotate, building self confidence through their own actions. With no top rung your child has two immediate points of contact to aid them over the top. For those children who have mastered the Triclimb but enjoy the height it offers the top rungs can be used as a seat. There’s another clever reason why Triclimb has two top rungs but we can’t reveal it just yet.

  • How have you made the Triclimb easier for new climbers to use?

    Every part of the Triclimb is designed to aid climbing, all the way from babies to school age. Everything from the rung diameters (which are carefully chosen to allow maximum power grip for a variety of ages) to the dual top rungs to aid the up-and-over transition and the protruding top joints that act as handles to aid very little ones as they climb over the top.

  • Should my climbing/sliding attachment move along the rungs?

    Because of natural tolerances in the wood and manufacturing processes, some customers may find that their attachments can move from side to side along the rungs of the base unit. This is perfectly normal and does not pose any safety hazard. The aim of the Trifix joints is not to prevent sideways movement, but to make sure that the climbing/sliding attachment will never come off the frame and fall onto a little one.

  • What does semi-assembled mean?

    As a society, we have a love-hate relationship with flat pack furniture. We all know there are significant benefits for our planet to shipping smaller packages and these should outweigh our convenience. We know flat pack assembly can be difficult, so we wanted to make sure we did as much of the assembly as possible without compromising on the phenomenal reduction in our carbon footprint; a box a fraction of the size. So we ship the Triclimb semi-assembled; the two sets of legs are pre-assembled to make putting it together really simple.

  • What are the cut outs on the Miri for?

    The MIRI is designed to be reversible. The smooth side is for sliding, and the side with the cut outs is for climbing. The cut outs are designed to allow little climbers to grip into them as opposed to gripping onto them (the Triclimb does that job). The climbing points are specifically sized to accommodate little fingers and toes, helping to develop finger and toe strength for your little climbers. The slots are placed at a variety of different angles and there are cutout circles to help encourage contact finger power and strength as they climb up the board. The cut outs also allow and create space for a variety of other open ended play experiences; colour sorting, counting, bean bag throw etc.

    The Miri is designed so that both sides can be used straight out of the box without the need for additional extras. However Miri sticks can be added to the slots as an optional extra; these will allow little climbers to experience the climb with external points. They also double up as a ball run. We are currently working on more additions that will fit the existing cutouts on the same premise – so watch this space.

  • Is Triclimb durable?

    Wood endures. If looked after properly your Triclimb should last for a generation or more.

    We’ve done everything possible to ensure Triclimb products will last. For example, the Triclimb legs are connected together in a way which allows the frame to be opened and closed without creating wear and tear as there is no direct screw to wood method of joining. Triclimb uses a bolt system to clamp the interlocking joint together as bolts provide an unparalleled level of holding strength. The bolt system is encased within safety caps to ensure clothing doesn’t catch and snag on exposed fittings.

  • What is Triclimb made from?

    Triclimb is made from solid timber and high-quality birch core engineered wood which is sustainably sourced, meaning all our wood is from managed forests – FSC or equivalent certified, such as the PEFC (the Programme for the Endorsement of Forest Certification.) As far as is possible, we aim to source our materials and packaging as locally as possible in a bid to support local businesses whilst limiting our carbon footprint.

  • What is engineered wood?

    Wood is a product of nature and nature is unpredictable – it can be beautiful and maddening at the same time. It moves, twists, swells, and scratches with humidity. You can end up with twists, bows and cups where there was perfection. And then there are the natural flaws, colouring, changes in grain direction and knots to consider. There is a raw charm surrounding a good solid piece of timber. BUT using solid wood is expensive to our planet – it’s a resource that is on the decline. We’re on a journey of commitment to becoming as environmentally responsible as possible and responding to changes and advances. For us we questioned – was there a need to use solid timber for the main construction, and if not, what could we use? Our answer – PLYWOOD, designed and built to take a beating so nature doesn’t have to.

    Plywood is a re-formed wood product. It’s an incredibly efficient use for fast-growing wood that is renewable and produces very little waste. It is generally made when a log is hewn, and a carpet-like roll of very thin wood is produced. It is then sliced into sheets and each layer is layered at 90 degrees to the previous. The result is a product that is affordable, durable, strong and stable and most crucially not affected by the central heating in our modern homes. Many of our precious trees are wasted in producing the ‘right’ cut for the production of solid timber, coupled with the time taken to grow hardwood trees. Using plywood in our designs gives you one of the strongest materials around. We ensure all products manufactured within our product line come from sustainably managed forests and are FSC or PEFC certified and are engineered to meet the lowest VOC compliant emission requirements. We aim to combine beauty, performance, and environmental friendliness. In a bid to ever become more resource efficient we do use all of the plywood boards, otherwise we would be contributing to wasteful manufacturing. So you will find natural flaws, colouring, changes in grain direction and knots. These are only cosmetic and part of this naturally occurring living product.

  • How is Triclimb finished?

    Our stains and paints use the latest developments in waterborne technology and are safe, light-fast, tough, durable, non-toxic, environmental and child friendly – BS 5665-EN 71/3 Toy Safety Regulations 1995 certified. Products are then sealed with an eco-friendly water-bourne finish, which gives a ‘just visible grain’ look and feel to the finish. The product is designed to have a slight roughness to it; this helps to ensure your little Triclimber has enough grip for their adventuring.

  • Is Triclimb environmentally friendly?

    Made from wood Triclimb is visibly part of nature, tactile and beautiful. All the wood used is FSC and PEFC which means the wood is from sustainable managed forests. The stain and lacquers used to finish Triclimb are non toxic, environmentally friendly and water based which allow the natural features of the wood to shine through. If looked after after Triclimb will last for generations and when its use is finally over it will soon return to the earth peacefully without any negative impact.

  • Can Triclimb be used outside?

    Triclimb has been manufactured as an indoor toy but it can be used outside with care. Just be mindful that the finish is an indoor finish and being left out in the elements will damage the properties of the materials.

  • Can I get replacement thumbscrews?

    If you’ve lost your locking thumbscrews just get in touch and we’ll get replacement sent out for you.

  • How do I clean my Triclimb?

    Caring for your Tri Climb is not only essential for improving safety but will also add years to its life for your children to play on and enjoy it as they grow. To clean, wipe with a damp cloth and mild detergent. Dry immediately. Leaving water or cleaning agent on the surface may damage the finish. Do not use abrasive cleansers.

  • My frame wobbles, is this a problem?

    Yes, we don’t want your frame to wobble, but it’s an easy fix and can happen when assembling the frame.

    To fix:

    You will need a book (or something similar) start with about 40mm thick to act at a raiser.

    1) Open the Triclimb frame and insert the thumb screws.

    2) Place the book or similar under one of the two opposing legs that are flat to the ground.

    3) Push down on the top joints. You may hear a creaking sound – do not be alarmed, this is just the frame moving into correct alignment.

    4) Remove the book or similar (if rocking remains repeat adding further height to the raiser, you may need to do this several times until the frame aligns).

  • Where is Triclimb made?

    Designed and built in Wales, United Kingdom. We’re proud that Triclimb utilises the carpentry and design skills of local businesses and people.

  • Is Triclimb beautiful

    Slim, strong and natural. Triclimb suits any home environment and décor. Available in various colour options to suit your own family style. A minimal design which is beautiful to look at adding an aesthetic expression to the rest of the room.